Through WCCUSD’s Ivy League Connection program, Hercules High School Students Justine Betschart, Stacy Chan, Ramiah Davis-Shephard, Louisa Man, Julia Maniquiz, and Yueming Wang will be attending Cornell University to either study Freedom and Justice or Hotel Operations Management during the summer of 2009.

Tuesday, July 7, 2009

Housekeeping 101

Today, a large emphasis has been placed on the issue in regards to housekeeping, which is one of the utmost factors that significantly influences guest services. More than just dealing with people, housekeeping is a department that always requires a manager who can accommodate multi-group culture dynamics, execute fine judgment, as well as one who can leverage analytical skills.

What I admire most about attending this college course is that Mr. McCarthy and Mrs. McCarthy frequently incorporates technology or other media within the curriculum. For example, Mrs. McCarthy have shown us snippets of pre-recorded news segments on hotel horrors, from the irregularity of laundering bed linens to the poor cleansing of glassware.

Especially in this class, which mirrors a business setting, teamwork has been constantly stressed by the two professors. Rather than laying fault on one particular individual, it takes a team to cooperate and to put their heads together to find a beneficial solution. Though it may never be easy, it takes a little of time, patience, and what else? Compromising!

Taking this course means much more than having a glimpse of the business sector. The hospitality skills I have gained thus far have taught me to become a better person, be it for personal or professional reasons.

All I can say about this course is that...I have killed two birds with one stone. Score!


  1. Stacy,

    Even before finishing your blog I had written down a question for you: How can you apply these lessons to your everyday life?

    Then you hit me wit a response to that without even reading my question.

    And you're right—two birds have been killed in this course but at least they died for a cause.

  2. I am glad that you got a lot of the course. You should write a nice letter to the professors expressing your feelings of appreciation. College Professors work incredibly hard at putting together an effective lesson plan. Saying "Thank You for such an inspiring class" will go a long way in you leaving a positive impression.

    So stop by the book store and find a card, have the girls sign it, and present it with a smile. Everyone wants a pat on the back from time to time.

    This experience has been fulfilling and given you a lot of confidence. Now how you narrow your college search down will be your next step. I am sure that you are looking forward to meeting with Sue Kim to discuss all that you have learned and how you can integrate your experience into your college essay. I am hopeful that you will do it well.

    However, I have never heard what you will take from the campus experience. Share with us what you learned in living with a roommate? What was it like to eat in the dining hall with other people? Can you see yourself attending an Ivy League School such as Cornell? Are you more curious about these established academic universities on the East Coast that are filled wtih history and connections?

    Let us know how you will proceed now that you have actually been "inside the walls". I would gain a lot from hearing your perspective and it will help me grow and strengthen our program.

    Please share your opinion and views.

    Charles T. Ramsey, Esq.
    School Board Member
    West Contra Costa
    Unified School District